Refund policy

Return & Refund Policy

Thank you for shopping at Pedestrian! If you're not completely satisfied with your purchase, we're here to help.

Return Window You have 30 days from the date of delivery to request a return. After 30 days, we are unable to offer a refund or exchange.

Return Conditions We accept returns under any circumstances — no questions asked.

Refund Process Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed and automatically applied to your original payment method within 3–5 business days (timing may vary depending on your bank or payment provider).

Shipping Costs Return shipping costs are the responsibility of the customer. Original shipping charges are non-refundable.

How to Initiate a Return To start a return, please contact us at:

  • Email: [your email address]
  • Or visit our Contact page

We will respond to your request within 1–2 business days.